Yesterday was a busy day for me. Time was tight. As can happen when time is short you sometimes run into the odd problem or two. A problem found me at Roma Street train station just before lunch time.
I’d hoped on the 10:26 am 576 bus to Eight Mile Plains busway. From there I was getting a connecting bus to the city, then a train out to visit my parents. Having safely arrived at my first drop off point I waited for the 111 bus service into Roma Street station. From there I would get the 11:30 am train to Rosewood and then onto my parents for half 1 in the afternoon.
Unfortunately, the 111 bus service had an out of order Go Card swipe machine. Good for those who looking for a free ride into the city. For myself though, it meant my Go Card, which had just dropped into the negative after the first bus ride would now require a second fare at Roma Street because I wasn’t able to touch on and off for a transfer on the 111.
Normally, this would not be a problem. I’d just top up the Go Card and be on my merry way. Yesterday though, I had no money in the form of cash or in my bank account. Upon arriving at Roma Street I wasn’t able to enter the train station thanks to my “insufficient funds” reading on my Go Card.
Normally the staff in the CBD train stations are pretty tough. 99% of the time I would not have been allowed. Yesterday however, I struck a very nice lady who, without hesitation allowed me through after I explained my predicament to her. Whoever she was, it most certainly seemed like a breath of fresh air in this modern world of rules and regulations. What’s more, the lovely lady informed me that if it happens again in the future, I should just grab a transaction print out and explain it to rail staff and they will allow me through as part of the transfer fare.
After all, I made it out to my parents and this was all thanks to a very kind, generous and supportive staff member from Queensland Rail on the gate at Roma Street station.
Sometimes when you are flat broke and need a break it doesn’t come your way. Thankfully for myself luck was on my side yesterday. It most certainly is refreshing in this day and age of rules & regulations at every turn to find someone who still possesses the ability to utilise common sense and compassion.
Thank you mystery lady at Roma Street station. I think I owe you a box of chocolates!